Dental Front Desk Coordinator for Patient Care & Growth

North American Dental Group; Boardman (OH); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Paid time off

401k

Career growth

Continuing education

Supportive atmosphere

Job summary

North American Dental Group is partnering with a dental practice seeking a Front Desk Coordinator. You will be the first point of contact, greeting patients and handling scheduling, payments, and basic insurance verification.

This role requires dependability and a friendly, patient-centered approach to support high-quality care. You’ll use dental software and MS Office to manage front desk operations, communicate clearly with patients, and help maintain an efficient daily workflow in a busy

Qualifications

• High School Diploma or equivalent required; associate degree preferred.
• 1–5 years of customer service, insurance, or dental experience preferred.
• Knowledge of dental software and MS Office; ability to learn new programs as needed.

Responsibilities

• Answer phones and provide information to callers; greet visitors and patients.
• Schedule, verify, and confirm patient appointments; manage calendars.
• Explain procedures and services to patients using dental knowledge.
• Present financial policies; collect co-pays and verify insurance coverage.
• Track appointments affected by no-shows, cancellations, or late arrivals.
• Prepare end-of-day reports and maintain accuracy of financial information.

Skills

Customer service

Insurance verification

Appointment scheduling

Phone etiquette

Greet visitors

Financial handling

Education

High School Diploma or equivalent

Tools

Dental software

Microsoft Office

Job description

North American Dental Group is partnering with a dental practice seeking a Front Desk Coordinator. You will be the first point of contact, greeting patients and handling scheduling, payments, and basic insurance verification.

This role requires dependability and a friendly, patient-centered approach to support high-quality care. You’ll use dental software and MS Office to manage front desk operations, communicate clearly with patients, and help maintain an efficient daily workflow in a busy