Dental Front Desk Coordinator — Patient Care & Scheduling

North American Dental Group (NADG); Pittsburgh (Allegheny County); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Health, Dental and Vision Insurance

Healthcare Spending Account

Paid Time Off

401k

Voluntary Life & Disability Insurance

Employee Assistance Program

Referral Program

Employee Discount Program

Job summary

North American Dental Group is seeking a Front Desk Coordinator to join a patient‑centered dental team. You will handle scheduling, verify insurance, explain procedures to patients, and manage payments to ensure a smooth experience from check‑in to check‑out.

The role emphasizes accuracy, reliability, and friendly communication as part of our open, patient‑first culture. Experience in dental offices and proficiency with dental software are a plus.

Qualifications

• Customer service, insurance verification or dental reception experience preferred.
• Knowledge of dental software and Microsoft Office.
• Ability to learn new programs as needed.

Responsibilities

• Manage financial information and end-of-day reports with accuracy.
• Answer phones, greet visitors, schedule and verify patient appointments.
• Explain procedures and services to patients using dental knowledge.
• Present financial policies, collect co-pays and verify insurance coverage.
• Track appointments due to no-shows, cancellations and late arrivals.

Skills

Customer service

Insurance verification

Dental experience

Microsoft Office

Education

High School Diploma

Associate's degree preferred

Tools

Dental software

Job description

North American Dental Group is seeking a Front Desk Coordinator to join a patient‑centered dental team. You will handle scheduling, verify insurance, explain procedures to patients, and manage payments to ensure a smooth experience from check‑in to check‑out.

The role emphasizes accuracy, reliability, and friendly communication as part of our open, patient‑first culture. Experience in dental offices and proficiency with dental software are a plus.