Dental Front Desk Coordinator — Growth & Great Benefits

North American Dental Group (NADG); McDonough (GA); On-site; USD 21,000 - 30,000; Full time

Job summary

North American Dental Group (NADG) is seeking a Front Desk Coordinator to greet patients, schedule appointments, verify insurance, and manage front-office tasks in a busy dental practice.

You will handle calls, process payments, and support the team to ensure a smooth patient experience while maintaining accuracy and confidentiality. Prior dental front desk or customer service experience is preferred.

Qualifications

• Greet patients and manage front desk duties with professionalism.
• Explain procedures and options to patients; collect co-pays.
• Verify insurance coverage and schedule appointments.

Responsibilities

• Answer phone calls, greet patients, and schedule/verify appointments.
• Explain procedures and collect co-pays while aligning with policies.
• Prepare end-of-day reports and perform basic clerical tasks.

Skills

Customer service

Insurance verification

Dental office experience

Education

High School Diploma or equivalent

Tools

Dental software

Microsoft Office

Job description

North American Dental Group (NADG) is seeking a Front Desk Coordinator to greet patients, schedule appointments, verify insurance, and manage front-office tasks in a busy dental practice.

You will handle calls, process payments, and support the team to ensure a smooth patient experience while maintaining accuracy and confidentiality. Prior dental front desk or customer service experience is preferred.