Dental Front Desk Coordinator - Patient-First Experience

North American Dental Group (NADG); Chattanooga (TN); Presencial; USD 35.000 - 52.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health, Dental and Vision Insurance

Healthcare Spending Account

Paid Time Off

401k

Voluntary Life & Disability Insurance

Employee Assistance Program

Referral Program

Employee Discount Program

Descripción de la vacante

North American Dental Group is seeking a Front Desk Coordinator to support patient care and administrative operations. You will greet patients, schedule appointments, verify insurance, collect copays, and explain procedures, contributing to a smooth, patient‑centered experience.

Ideal candidates bring customer service experience, familiarity with dental software, and proficiency with MS Office. This on-site role offers full-time hours and benefits in a collaborative dental practice network.

Formación

• Must have strong customer service skills and a patient-first mindset.
• Experience with dental insurance processes and verification is preferred.
• Knowledge of dental software and MS Office; ability to learn new programs as needed.

Responsabilidades

• Handle front desk activities with dependability and accuracy, including financial handling and end-of-day reports.
• Perform clerical tasks: sorting, mail, scanning, photocopying; answer calls; greet visitors; schedule and verify appointments.

Conocimientos

Customer service

Insurance experience

Dental experience

Phone etiquette

Educación

High School Diploma or equivalent

Herramientas

Dental software

Microsoft Office

Descripción del empleo

North American Dental Group is seeking a Front Desk Coordinator to support patient care and administrative operations. You will greet patients, schedule appointments, verify insurance, collect copays, and explain procedures, contributing to a smooth, patient‑centered experience.

Ideal candidates bring customer service experience, familiarity with dental software, and proficiency with MS Office. This on-site role offers full-time hours and benefits in a collaborative dental practice network.