Dental Front Desk: Patient Care & Career Growth

North American Dental Group (NADG); Warren (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid time off

401k

Career growth

Education opportunities

Job summary

North American Dental Group is seeking a Front Desk Coordinator to join our on-site team. You will greet patients, answer calls, verify insurance, schedule appointments, and handle daily front-desk operations with a friendly, patient-first approach.

This role requires a high school diploma, 1–5 years in customer service or dental front desk, and proficiency with dental software and MS Office. We offer competitive PTO, a comprehensive benefits package including 401(k), and opportunities for

Qualifications

• Must have a high school diploma or GED.
• Experience in dental/front desk is preferred.
• Knowledge of dental software is required.

Responsibilities

• Greet and check in patients; answer calls and assist visitors.
• Verify insurance and prepare end-of-day reports.
• Schedule and confirm patient appointments.
• Explain procedures and financial policies to patients.
• Collect co-pays and verify insurance coverage as needed.

Skills

Insurance verification

Phone etiquette

Appointment scheduling

Financial processing

Customer service

Dental software

Microsoft Office

Education

High School Diploma or GED

Associate's degree preferred

Tools

Dental software

Microsoft Office

Job description

North American Dental Group is seeking a Front Desk Coordinator to join our on-site team. You will greet patients, answer calls, verify insurance, schedule appointments, and handle daily front-desk operations with a friendly, patient-first approach.

This role requires a high school diploma, 1–5 years in customer service or dental front desk, and proficiency with dental software and MS Office. We offer competitive PTO, a comprehensive benefits package including 401(k), and opportunities for