Dental Front Desk & Admin Specialist

Heartland Dental LLC; Leesburg (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plans

Six paid holidays

PTO

Job summary

Heartland Dental LLC in Leesburg, FL is seeking a Front Desk Business Assistant to greet patients, manage front-office tasks, and support billing and scheduling. This full-time role offers training, teamwork, and growth within a nationally recognized dental support organization.

The ideal candidate will manage phones and messages, coordinate appointments across providers, and ensure accurate insurance processing while upholding HIPAA standards and delivering excellent service to patients and

Qualifications

• Experience in fast-paced, customer-centric environments.
• Excellent communication and organizational skills.
• Access to minimum PHI; HIPAA training required.
• Professional appearance and teamwork.

Responsibilities

• Greet and welcome patients to create a great first impression.
• Manage front office duties: phones, mail, and email.
• Use Dentrix for scheduling and records.
• Schedule and confirm appointments for multiple providers.
• Process insurance claims and follow up on benefits.
• Post payments and manage accounts receivable.
• Explain treatment plan fees and payment options to patients.
• Coordinate with providers to implement Heartland Dental systems.

Skills

Customer service

Excellent communication

Organizational skills

HIPAA training

Phone etiquette

Tools

Dentrix

Job description

Heartland Dental LLC in Leesburg, FL is seeking a Front Desk Business Assistant to greet patients, manage front-office tasks, and support billing and scheduling. This full-time role offers training, teamwork, and growth within a nationally recognized dental support organization.

The ideal candidate will manage phones and messages, coordinate appointments across providers, and ensure accurate insurance processing while upholding HIPAA standards and delivering excellent service to patients and