Dental Front Desk & Billing Specialist

Heartland Dental; Madison (AL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Six paid holidays

Paid time off (PTO)

Daily Pay access

Job summary

Plaza Boulevard Dental is seeking a Business Assistant to join our team. You’ll support the front office, greet patients, manage calls and emails, and help coordinate scheduling and billing in a fast-paced dental setting.

The role emphasizes HIPAA compliance, strong communication, and teamwork, with opportunities for training and professional growth within a Heartland Dental-supported network.

Qualifications

• Experience in a fast-paced, customer-centric environment.
• HIPAA training and PHI protection required.
• Dentrix or other dental software experience.

Responsibilities

• Greet and welcome patients as they enter the office to create a great first impression of our team.
• Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies.
• Utilize Dentrix for patient scheduling and records.
• Schedule and confirm appointments for multiple providers in the office.
• File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage.
• Post insurance and patient payments and process accounts receivables.
• Review treatment plan fees and payment options with patients.
• Partner with the providers and team to implement Heartland Dental systems to optimize office potential.

Skills

Customer service

Communication

Organizational skills

Team collaboration

Tools

Dentrix

Job description

Plaza Boulevard Dental is seeking a Business Assistant to join our team. You’ll support the front office, greet patients, manage calls and emails, and help coordinate scheduling and billing in a fast-paced dental setting.

The role emphasizes HIPAA compliance, strong communication, and teamwork, with opportunities for training and professional growth within a Heartland Dental-supported network.