Dental Front Office & Billing Specialist

Heartland Dental; Lafayette (CO); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Six paid holidays

PTO

Daily Pay Access

Job summary

Heartland Dental’s Boulder County Smiles office is seeking a Business Assistant to join a collaborative team. You’ll greet patients, manage front-office tasks, answer phones, and handle mail and emails while using Dentrix for scheduling and records.

This role emphasizes patient-first service and learning, with growth opportunities within a national dental support organization; prior dental/medical experience preferred; benefits include health insurance, retirement plans, paid holidays, and PTO.

Qualifications

• Minimum Qualifications: Experience working in a fast-paced and customer-centric environment.
• The position requires excellent communication and organizational skills.
• Access to minimum PHI with regular HIPAA training is required; protect PHI and data safeguards.

Responsibilities

• Greet and welcome patients as they enter the office to create a great first impression.
• Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies.
• Utilize Dentrix for patient scheduling and records.
• Schedule and confirm appointments for multiple providers in the office.
• File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage.
• Post insurance and patient payments and process accounts receivables.
• Review treatment plan fees and payment options with patients.
• Partner with the providers and team to implement Heartland Dental systems to optimize office potential.

Skills

Customer service

Communication

Organizational skills

HIPAA training

Dentrix

Tools

Dentrix

Job description

Heartland Dental’s Boulder County Smiles office is seeking a Business Assistant to join a collaborative team. You’ll greet patients, manage front-office tasks, answer phones, and handle mail and emails while using Dentrix for scheduling and records.

This role emphasizes patient-first service and learning, with growth opportunities within a national dental support organization; prior dental/medical experience preferred; benefits include health insurance, retirement plans, paid holidays, and PTO.