Dental Front Desk & Billing Coordinator

Heartland Dental; Fenton (MO); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plans

Six paid holidays

PTO (paid time off)

Daily Pay access

Job summary

Heartland Dental is seeking a Business Assistant in Fenton to support front office operations, patient scheduling, and insurance processes. You will greet patients, manage communications with insurers, and help implement Heartland Dental systems to optimize office performance.

The role emphasizes HIPAA compliance, strong organization, and teamwork within a 20+ year industry leader. Benefits include health insurance, retirement plans, holidays, and PTO.

Qualifications

• Experience in a fast-paced, customer-centric environment.
• Excellent communication and organizational skills.
• HIPAA training and PHI handling awareness.

Responsibilities

• Greet and welcome patients to create a positive first impression.
• Manage front office duties: phones, email, correspondence with patients and insurers.
• Use Dentrix for scheduling and records; coordinate appointments for multiple providers.
• File and follow up on insurance claims; verify benefits and coverage.
• Post patient payments and manage accounts receivable; discuss treatment fees and options.
• Collaborate with providers to implement Heartland Dental systems and improve office efficiency.

Skills

Customer service

Communication

Organizational skills

Tools

Dentrix

Job description

Heartland Dental is seeking a Business Assistant in Fenton to support front office operations, patient scheduling, and insurance processes. You will greet patients, manage communications with insurers, and help implement Heartland Dental systems to optimize office performance.

The role emphasizes HIPAA compliance, strong organization, and teamwork within a 20+ year industry leader. Benefits include health insurance, retirement plans, holidays, and PTO.