Dental Front Desk & Office Admin — Growth & Training

Heartland Dental; Horn Lake (MS); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plans

Paid holidays

Paid time off (PTO)

Daily Pay access

Job summary

Heartland Dental is seeking a full-time Dental Front Office/Business Assistant for Dental Care at The Fountains. You will greet patients, manage front desk duties, schedule appointments using Dentrix, and handle insurance claims in a collaborative team environment.

Ideal candidates will have experience in fast-paced settings, strong communication, and organizational skills, with HIPAA training and PHI safeguards.

Qualifications

• Experience in fast-paced customer-centric environment.
• Excellent communication and organizational skills.
• HIPAA training and PHI safeguarding required.

Responsibilities

• Greet and welcome patients as they enter the office to create a great first impression of our team.
• Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies.
• Utilize Dentrix for patient scheduling and records.
• Schedule and confirm appointments for multiple providers in the office.
• File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage.
• Post insurance and patient payments and process accounts receivables.
• Review treatment plan fees and payment options with patients.
• Partner with the providers and team to implement Heartland Dental systems to optimize office potential.

Skills

Customer service

Communication skills

Organizational skills

Tools

Dentrix

Job description

Heartland Dental is seeking a full-time Dental Front Office/Business Assistant for Dental Care at The Fountains. You will greet patients, manage front desk duties, schedule appointments using Dentrix, and handle insurance claims in a collaborative team environment.

Ideal candidates will have experience in fast-paced settings, strong communication, and organizational skills, with HIPAA training and PHI safeguards.