Dental Care Concierge & Treatment Scheduling Specialist

Automatic Data Processing, Inc.; Doylestown (Bucks County); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

PPE provided

Competitive pay

PTO

Paid holidays

401k

Growth opportunities

Continuing education

Training support

Collaborative culture

Job summary

Automatic Data Processing, Inc. in Doylestown, PA is seeking a Dental Treatment Coordinator with a bubbly, warm personality and strong phone skills to help patients schedule and answer questions.

This full-time role trains for growth in a supportive team, offers competitive pay and a robust benefits package, and emphasizes safety with updated COVID-19 protocols. Key duties include greeting patients, explaining treatment plans and costs, managing paperwork, and guiding patients through financial

Qualifications

• Excellent written and oral communication skills.
• Professional and compassionate demeanor.
• Enthusiastic and outgoing personality.
• Willingness to go above and beyond to ensure patient satisfaction.
• Computer competent and ability to work a multi-line phone system.

Responsibilities

• Internalize the role of patient concierge, building trust through care and service.
• Make welcome calls to new patients and set expectations for the first visit.
• Greet patients on arrival, assist with paperwork and ensure smooth flow.
• Explain treatment plans and out-of-pocket costs to patients.
• Assist with payment options, including CareCredit, and handle related inquiries.
• Check patients in/out, schedule appointments, and manage paperwork.

Skills

Communication

Compassion

Outgoing personality

Patient satisfaction

Multiline phone

Job description

Automatic Data Processing, Inc. in Doylestown, PA is seeking a Dental Treatment Coordinator with a bubbly, warm personality and strong phone skills to help patients schedule and answer questions.

This full-time role trains for growth in a supportive team, offers competitive pay and a robust benefits package, and emphasizes safety with updated COVID-19 protocols. Key duties include greeting patients, explaining treatment plans and costs, managing paperwork, and guiding patients through financial