Dental Front Office Pro: Patient Care & Scheduling

Automatic Data Processing, Inc.; Pennsylvania; On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Medical, Dental and Vision insurance

Short-term and long-term disability

Life insurance

401(k) with employer match

Paid time off and paid holidays

Work-life balance

Job summary

Automatic Data Processing, Inc. is seeking a Dental Front Office Coordinator at our Bethlehem, PA practice to support patient care from check-in to checkout. You’ll greet patients, verify information, collect co-pays, and help schedule appointments.

This full-time role requires a high school diploma, strong customer service and communication skills, and the ability to multitask in a fast-paced dental office. Proficiency with dental software (Denticon) is preferred.

Qualifications

• High school diploma or equivalent required.
• Minimum 1 year of dental front office experience preferred.
• Excellent customer service and communication skills.
• Detail-oriented with strong organizational and multitasking abilities.

Responsibilities

• Greet and check in patients with warmth and efficiency.
• Answer phone calls, respond to inquiries, and schedule appointments.
• Verify dental insurance eligibility and input patient and insurance information.
• Collect co-pays, process payments, and balance daily transactions.
• Assist with treatment plan presentation and financial arrangements.
• Maintain knowledge of services and insurance plans accepted.
• Confirm appointments and manage daily schedule to reduce no-shows.
• Support HIPAA, OSHA, and practice policies.
• Collaborate with clinical/administrative teams for a smooth patient experience.
• Maintain an organized front office environment.

Skills

Customer service

Communication skills

Detail-oriented

Organizational skills

Multitasking

Denticon

Education

High school diploma or equivalent

Tools

Denticon

Job description

Automatic Data Processing, Inc. is seeking a Dental Front Office Coordinator at our Bethlehem, PA practice to support patient care from check-in to checkout. You’ll greet patients, verify information, collect co-pays, and help schedule appointments.

This full-time role requires a high school diploma, strong customer service and communication skills, and the ability to multitask in a fast-paced dental office. Proficiency with dental software (Denticon) is preferred.