Patient Care Concierge - Dental Treatment Coordinator

Smile Brands Inc.; Pennsylvania; Hybrid; USD 32,000 - 34,000; Full time

Benefits offered by this job

PTO

Health insurance

Dental insurance

Vision insurance

401k plan

Employee discount programs

Telemedicine

Job summary

Smile Brands Inc. is seeking a Treatment Care Coordinator in Pennsylvania to welcome patients, assist with scheduling, and manage financial arrangements for treatment. You will verify insurance, explain payment options, and support patients throughout their visit with professionalism.

The role emphasizes outstanding customer service and a patient-centric approach, with a schedule that covers M–F hours and potential benefits based on status and hours worked.

Qualifications

• At least one year of related experience.
• Knowledge of dental terminology.
• Strong communication and interpersonal skills with a focus on delivering exceptional customer service.

Responsibilities

• Greeting patients with a warm welcome and creating a positive first impression.

Skills

Communication skills

Interpersonal skills

Customer service

Job description

Smile Brands Inc. is seeking a Treatment Care Coordinator in Pennsylvania to welcome patients, assist with scheduling, and manage financial arrangements for treatment. You will verify insurance, explain payment options, and support patients throughout their visit with professionalism.

The role emphasizes outstanding customer service and a patient-centric approach, with a schedule that covers M–F hours and potential benefits based on status and hours worked.