Delivery Station Customer Service Specialist

Talentify; La Marque (TX); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

EAP program

Mental health support

Medical advice line

401(k) matching

Job summary

Amazon is seeking a Delivery Station Customer Service Associate in La Marque, TX. You will provide in-person and phone support to ensure on-time deliveries and assist customers with questions about their packages.

The role requires strong communication, stamina for long shifts, and teamwork with warehouse staff and delivery partners. Training and growth opportunities are offered within our customer-centric logistics team.

Qualifications

• Customer service experience preferred.
• Strong communication and listening skills.
• Ability to handle multiple tasks in a fast-paced environment.
• Familiarity with web browsers and basic data lookup tools.

Responsibilities

• Interact with customers in-person, by phone, and by email.
• Empathize with customer needs and set expectations.
• Resolve issues and provide clear, accurate responses.
• Document interactions and outcomes clearly and concisely.
• Coordinate with warehouse and delivery partners to reschedule deliveries.

Skills

Customer service

Time management

Communication

Problem solving

Multitasking

In-person interaction

Education

High school diploma or equivalent

Bachelor's degree or equivalent

Tools

Microsoft Office

Job description

Amazon is seeking a Delivery Station Customer Service Associate in La Marque, TX. You will provide in-person and phone support to ensure on-time deliveries and assist customers with questions about their packages.

The role requires strong communication, stamina for long shifts, and teamwork with warehouse staff and delivery partners. Training and growth opportunities are offered within our customer-centric logistics team.