Delivery Station Customer Care Specialist

Amazon; Middleborough (MA); Sur place; USD 26 000 - 36 000; Plein temps

Résumé du poste

Amazon in Massachusetts is hiring a Delivery Station Customer Service Associate at our Middleborough facility. You will provide in‑station, real‑time support to ensure packages arrive on time and connect customers with experts for accurate updates.

This hands‑on role emphasizes empathy, clear communication, and quick, value‑driven decisions. Starting pay ranges from $18.65 to $25.96 per hour, with full‑time hours (40+ per week).

Qualifications

• High school diploma or equivalent required.
• Experience in customer service.
• Experience working with computers and Microsoft Office.

Responsabilités

• Interact with customers in person, by phone, and by email.
• Empathize with customer needs and set expectations.
• Uphold company values and respect customers.
• Resolve issues and provide clear guidance to customers.
• Understand issues and respond appropriately to customers.

Connaissances

Customer service experience

Communication

Time management

Multitasking

Microsoft Office

Formation

High school diploma or equivalent

Bachelor’s degree

Outils

Excel

Outlook

Word

Description du poste

Amazon in Massachusetts is hiring a Delivery Station Customer Service Associate at our Middleborough facility. You will provide in‑station, real‑time support to ensure packages arrive on time and connect customers with experts for accurate updates.

This hands‑on role emphasizes empathy, clear communication, and quick, value‑driven decisions. Starting pay ranges from $18.65 to $25.96 per hour, with full‑time hours (40+ per week).