Delivery Operations Supervisor

Sysco; Selma (AL); On-site; USD 42,000 - 65,000; Full time

Job summary

Sysco Raleigh, LLC is seeking an Operations Supervisor to oversee Delivery staff, enforce procedures, ensure DOT/OSHA compliance, and maintain safety and efficiency in daily routes. You will coordinate schedules, manage resources, and collaborate with Sales/Marketing to resolve issues.

The role requires leadership, strong safety knowledge, and the ability to oversee performance and maintain high service levels in a fast-paced distribution environment.

Qualifications

• High school diploma or GED; or equivalent combination of education and related experience.
• 2 or 4-year college degree in Business Management, Supply Chain Management or similar major preferred.

Responsibilities

• Supervises the daily work and safety of Delivery Associates, including adherence to standard operating procedures, adherence to planned routes, and providing safe and efficient customer service.
• Ensures Delivery Associate compliance with local, state and federal regulatory agencies (i.e. DOT, OSHA, etc.) and ensures that electronic logs are kept current and accurate.
• Manages labor hours and consumable supplies within budget.
• Prepares work schedules including extra work days and shifts as needed.
• Oversees the proper selection utilization of company assets in support of the Delivery department.
• Organizes required repairs with proper departments as necessary.
• Reviews delivery functions and productivity reporting.
• Suggests efficiency ideas, cost reduction measures and assists with implementation of delivery changes.
• Interprets trains and consistently enforces Company policies, protocols and procedures including but not limited to food safety, DOT, record keeping, etc.
• Communicates with Sales Management and Marketing Associates to collaboratively resolve any customer or delivery opportunities or issues.
• Visits customer locations and meets with customers to address issues and assess delivery difficulty.
• Preserves associate relations through regular department or pre-shift meetings.
• Maintains on-going interaction.
• Keeps open communication channels with associates by answering questions and explaining policies and procedures.
• Monitors associate morale.
• Submits and respond to ideas to improve associate engagement and enablement.
• Interprets trains and consistently enforces company policies and procedures.
• Coordinates efforts with the Safety department to aid in training, conducting associate observations, up-dating preferred work methods, conducting accident investigations to determine root causes and routine safety inspections.
• Makes recommendations for disciplinary action and/or behavior modification where required.
• Executes management functions of staff selection, development, discipline, performance reviews and/or terminations.
• Performs the duties of associates supervised and other related duties as needed (and as qualified).

Skills

Team leadership

Cross-functional collaboration

Problem solving

Instruction literacy

FMCSA knowledge

Policy compliance

Discipline

Decision making

Analytical reading

Report writing

Public speaking

MS Office

English proficiency

Math skills

Education

High school diploma

Bachelor/Associates in Business or Supply Chain

Tools

HazMat

CDL Class A

Defensive driving

Job description

Sysco Raleigh, LLC is seeking an Operations Supervisor to oversee Delivery staff, enforce procedures, ensure DOT/OSHA compliance, and maintain safety and efficiency in daily routes. You will coordinate schedules, manage resources, and collaborate with Sales/Marketing to resolve issues.

The role requires leadership, strong safety knowledge, and the ability to oversee performance and maintain high service levels in a fast-paced distribution environment.