Delivery Operations Lead

North American Transportation Management Institute; Des Plaines (IL); On-site; USD 65,000 - 90,000; Full time

Job summary

North American Transportation Management Institute is seeking an Operations supervisor to oversee delivery activities and staff. You will direct daily delivery operations, ensure safety, and comply with government regulations and company policies.

You will coordinate with Sales and Marketing, schedule shifts, monitor performance, and drive improvements while maintaining strong communications with associates and management. Weekend and on-call requirements may apply.

Qualifications

• 1–3 years related experience or training.
• Educational background in business or supply chain preferred.
• Familiarity with safety and regulatory requirements (DOT/OSHA).
• Ability to supervise and guide delivery staff and processes.

Responsibilities

• Supervise daily delivery staff and ensure safe, efficient service.
• Monitor regulatory compliance and safety practices.
• Plan work schedules and manage labor hours within budget.
• Coordinate with departments to resolve delivery issues.
• Review productivity and implement efficiency improvements.

Skills

Leadership

Team management

Communication

Problem solving

Education

High school diploma

Business / Supply Chain degree

Tools

Defensive driving

HazMat certification

CDL Class A

Job description

North American Transportation Management Institute is seeking an Operations supervisor to oversee delivery activities and staff. You will direct daily delivery operations, ensure safety, and comply with government regulations and company policies.

You will coordinate with Sales and Marketing, schedule shifts, monitor performance, and drive improvements while maintaining strong communications with associates and management. Weekend and on-call requirements may apply.