Delivery Manager (Fully Remote)

WhiteTech; United States; Remote; USD 120,000 - 170,000; Full time

Job summary

WhiteTech is a remote-first technology company providing white-label and SaaS solutions for financial businesses, including EMI, PSP, e-commerce, and open banking platforms. We seek a delivery-focused leader who can transform strategic goals into executable plans while guiding cross-functional teams to high-quality delivery.

The role emphasizes ownership of delivery strategy, SDLC optimization, and service desk leadership in a fast-paced FinTech environment.

Qualifications

• 5+ years of experience in delivery, program, project, or product operations within technology or FinTech.
• Proven track record of delivering complex, cross-functional technology products.
• Strong business mindset and practical understanding of AI and emerging technologies.

Responsibilities

• Turn product and business priorities into predictable, high-quality delivery.
• Own delivery strategy across key initiatives and lead cross-functional teams.
• Work closely with stakeholders to translate strategic goals into executable plans.
• Oversee process documentation, implementation, and continuous optimization.
• Manage and improve SDLC efficiency, quality, and performance.
• Take full ownership of the Service Desk function and drive resource management.

Skills

Delivery leadership

Program management

Cross-functional leadership

FinTech domain knowledge

AI awareness

Job description

• Turn product and business priorities into predictable, high-quality delivery
• Own delivery strategy across key initiatives and lead cross-functional teams
• Work closely with stakeholders to translate strategic goals into executable plans

Key Responsibilities:

• Oversee process documentation, implementation, and continuous optimization
• Manage and improve SDLC efficiency, quality, and performance
• Take full ownership of the Service Desk function and drive resource management

What is Required to Succeed:

• 5+ years of experience in delivery, program, project, or product operations within technology or FinTech
• Proven track record of delivering complex, cross-functional technology products
• Strong business mindset and practical understanding of AI and emerging technologies

WhiteTech

WhiteTech provides white-label and SaaS solutions for financial businesses, including EMI, PSP, e-commerce, and open banking platforms. We are a remote-first technology company with a values-driven culture and a friendly, supportive work environment.