Delivery Director, Cloud Implementations

Miratech Group; Miami (FL); Remote; USD 150,000 - 190,000; Full time

Benefits offered by this job

Relocation program

Health insurance

Remote work

Professional development

Global client impact

Multicultural environment

Sustainability values

Job summary

Miratech is seeking a Delivery Director, MiraCloud Implementations to lead and assure the successful deployment of MiraCloud solutions for enterprise clients. You will drive client satisfaction, operational excellence, timely delivery, and profitability across multiple engagements.

You will oversee Project Managers, establish delivery governance and implementation standards, and coach teams to foster accountability and continuous improvement, while collaborating with Customer Success and

Qualifications

• 15+ years of IT delivery, professional services, customer success, program management, implementations, or related leadership functions.

Responsibilities

• Lead successful delivery of MiraCloud implementations and ensure scope, quality, timelines, and business outcomes.
• Own customer success and build trusted relationships with enterprise stakeholders.
• Establish, scale, and improve MiraCloud’s project management practice, governance, and standards.

Skills

Delivery leadership

PMO leadership

Enterprise delivery

Governance & processes

CX / CCaaS / SaaS

Executive stakeholder mgmt

US work authorization

Job description

Miratech is seeking a Delivery Director, MiraCloud Implementations to lead and assure the successful deployment of MiraCloud solutions for enterprise clients. You will drive client satisfaction, operational excellence, timely delivery, and profitability across multiple engagements.

You will oversee Project Managers, establish delivery governance and implementation standards, and coach teams to foster accountability and continuous improvement, while collaborating with Customer Success and