Delinquency Collections Specialist

U.S. Bank; Milwaukee (WI); On-site; USD 28,000 - 29,000; Full time

Benefits offered by this job

Healthcare

401(k)

Paid vacation

Holiday pay

Job summary

U.S. Bank seeks a collections specialist to manage delinquent accounts by reviewing documentation, contacting customers, and arranging repayment plans to minimize losses. This role supports customer service objectives while upholding legal guidelines.

The position offers a structured schedule with various shifts and potential training, starting in January. A strong focus on communication and problem-solving will help succeed in a dynamic environment.

Qualifications

• High school diploma or equivalent.
• 2–3 years of experience in collections and/or customer service activities.

Responsibilities

• Collects payment on delinquent accounts and arranges repayment schedules to minimize loss.

Skills

Customer service

Debt collection

Communication skills

Problem solving

Loan policies

Education

High school diploma

Job description

U.S. Bank seeks a collections specialist to manage delinquent accounts by reviewing documentation, contacting customers, and arranging repayment plans to minimize losses. This role supports customer service objectives while upholding legal guidelines.

The position offers a structured schedule with various shifts and potential training, starting in January. A strong focus on communication and problem-solving will help succeed in a dynamic environment.