Delinquency Collections Specialist

U.S. Bank; Juneau (AK); Vor Ort; USD 28.000 - 29.000; Vollzeit

Zusammenfassung

U.S. Bank is seeking a collections specialist to help customers and businesses resolve delinquent accounts. You will review documentation, contact customers by phone or written correspondence, and arrange repayment schedules to minimize loss to the bank.

The role requires a high school diploma and 2–3 years of experience in collections or customer service. Schedule includes Mon–Sat with varied hours; start date is January 11, 2027, with 4 weeks of training.

Qualifikationen

• High school diploma or equivalent is required.
• Two to three years of experience in collections and/or customer service activities.

Aufgaben

• Collects payment on assigned delinquent accounts by reviewing documentation, contacting customers/clients by telephone and/or written correspondence and arranging repayment schedules to minimize loss to the organization.

Kenntnisse

Customer service

Written communication

Verbal communication

Exception handling

Data interpretation

Ausbildung

High school diploma or equivalent

Jobbeschreibung

U.S. Bank is seeking a collections specialist to help customers and businesses resolve delinquent accounts. You will review documentation, contact customers by phone or written correspondence, and arrange repayment schedules to minimize loss to the bank.

The role requires a high school diploma and 2–3 years of experience in collections or customer service. Schedule includes Mon–Sat with varied hours; start date is January 11, 2027, with 4 weeks of training.