Delinquency Collections Specialist

U.S. Bank; Las Vegas (NV); On-site; USD 28,000 - 29,000; Full time

Job summary

U.S. Bank in Las Vegas is seeking a collections specialist to recover payments on delinquent accounts by reviewing documentation and contacting customers by telephone or written correspondence to arrange repayment schedules within policy guidelines. Start Date: January 11th, 2027.

Training: 4 weeks. Schedule: Monday–Saturday with shifts 12pm–9pm or 8am–5pm CT as posted. Required: high school diploma and 2–3 years in collections or customer service; preferred: knowledge of loan collection

Qualifications

• High school diploma or equivalent.
• Two to three years of experience in collections and/or customer service activities.

Responsibilities

• Collects payments on delinquent accounts by reviewing documentation, contacting customers/clients by telephone and/or written correspondence and arranging repayment schedules to minimize loss.

Skills

Customer service

Collections

Communication

Job description

U.S. Bank in Las Vegas is seeking a collections specialist to recover payments on delinquent accounts by reviewing documentation and contacting customers by telephone or written correspondence to arrange repayment schedules within policy guidelines. Start Date: January 11th, 2027.

Training: 4 weeks. Schedule: Monday–Saturday with shifts 12pm–9pm or 8am–5pm CT as posted. Required: high school diploma and 2–3 years in collections or customer service; preferred: knowledge of loan collection