Delinquent Accounts Collector – Customer-Focused

U.S. Bank; United States; On-site; USD 28,000 - 29,000; Full time

Benefits offered by this job

401(k)

Paid vacation

11 paid holidays

Job summary

U.S. Bank is hiring for a collections role in Spokane, WA. The position involves contacting customers to collect payments, reviewing documentation, and arranging repayment plans to minimize losses for the bank.

Training lasts four weeks, and work schedules include Monday through Saturday with varied shifts in Central Time. The role requires a high school diploma or equivalent and 2–3 years of collections or customer service experience. U.S.

Qualifications

• High school diploma or equivalent.
• Two to three years of experience in collections and/or customer service activities.

Responsibilities

• Collects payment on assigned delinquent accounts by reviewing documentation, contacting customers/clients by telephone and/or written correspondence and arranging repayment schedules in order to minimize loss to the organization.

Job description

U.S. Bank is hiring for a collections role in Spokane, WA. The position involves contacting customers to collect payments, reviewing documentation, and arranging repayment plans to minimize losses for the bank.

Training lasts four weeks, and work schedules include Monday through Saturday with varied shifts in Central Time. The role requires a high school diploma or equivalent and 2–3 years of collections or customer service experience. U.S.