Deli Shift Lead

Raymer Oil- (Fast Phils, Run In, IGA, FairValue); Statesville (NC); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

401(k) contribution

401(k) company match

Paid Time Off

Medical Insurance

Dental Insurance

Vision Insurance

Short Term Disability

Life Insurance

Whole Life Coverage

Critical Illness Coverage

Hospital Indemnity Coverage

Job summary

ROC's Deli Shift Leader will oversee daily deli operations, ensure compliance with policies, and maintain high standards of freshness and presentation. You will prepare weekly schedules and train team members to deliver friendly, efficient service.

This role emphasizes strong communication, inventory control, ordering and menu upkeep, while modeling excellent customer interaction and teamwork in a fast-paced convenience store environment.

Qualifications

• High school graduation or equivalent preferred.
• ServSafe Certification preferred or willingness to obtain.
• Knowledge of retail management and people management a plus.

Responsibilities

• Monitor daily deli operations and ensure policy compliance.
• Prepare weekly team schedules and train employees.
• Maintain deli appearance and product presentation to standards.
• Manage food inventory and place orders as needed.

Skills

Leadership

Communication

Customer service

Problem solving

Multi-tasking

Education

High school diploma or equivalent

ServSafe Certification (preferred)

Tools

POS system

Calculator

Job description

Description

PRIMARY PURPOSE AND MISSION STATEMENT: ROC and its employees pledge to put customers first by:

• Greeting customers with a friendly smile.
• Providing quick, accurate, and courteous service.
• Supplying a variety of products that meet high quantity, quality, and freshness standards.
• Thanking customers for making us their hometown store.

POSITION SUMMARY:

The Deli Shift Leader is primarily responsible for monitoring the daily operations of the deli department to ensure all company policies, standards and guidelines are followed. Prepares weekly team schedules and trains employees. Maintains store deli appearance and product presentation to company standards. Manage food inventory and order as needed and maintain menu as appropriate. Helps model and set the tone for interaction with the customers and employees. Understands how that influences the public perception of ROC.

Requirements

Knowledge and Education

• High school graduation or equivalent, preferred.
• ServSafe Certification, preferred, or willing to become certified.
• Knowledge of retail management and people management, a plus.
• Some knowledge of store operations, required – merchandising, inventory control, food preparation.

Experience

• One year experience in retail management, C-store clerk, restaurant or deli store position.
• Demonstrated team leadership or influence.

Skills and Abilities

• Good verbal and written communication skills. Good people and customer interaction skills.
• Skills in areas of leadership, teaching, and motivating employees.
• Demonstrated attentiveness to details; mathematical analytical ability. Use of calculator.
• Good computer skills, e.g. point of sale system.
• Demonstrated ability to effectively solve problems – operational, customer, and employee.
• Ability to work independently in a high pressure and demanding environment.
• Ability to multi-task, i.e., pick-up where left off when interrupted.

ESSENTIAL PHYSICAL REQUIREMENTS:

• Standing / walking – high level
• Environment – convenience store
• Sitting – low level
• Lifting – up to 25 lbs.
• Visual concentration – high level

SCHEDULE:

40 Hours per week

BENEFITS:

• 401(k) contribution
• 401(k) company match
• Paid Time Off
• Medical Insurance
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Short Term Disability
• Life Insurance
• Whole Life Coverage
• Critical Illness Coverage
• Hospital Indemnity Coverage