Assistant Manager

Raymer Oil- (Fast Phils, Run In, IGA, FairValue); Hickory (NC, GA); On-site; USD 45,000 - 56,000; Full time

Job summary

ROC is seeking a capable assistant to the store manager to help run daily operations, uphold store standards, and ensure a welcoming shopping environment.

You will support sales, inventory, and employee supervision, and step in when the manager is away to keep the store on track.

This role demands good communication, attention to detail, and the ability to multi-task in a fast-paced convenience store setting.

Qualifications

• High school graduation or equivalent.
• Knowledge of retail management and people management.
• Experience in merchandising, inventory control, cash control.
• One year experience in retail management or related operations.
• Strong verbal and written communication skills; able to work under pressure.

Responsibilities

• Assist with day-to-day store operations.
• Support store manager with sales, inventory, and staff management.
• Lead and supervise employees, especially in the store manager's absence.
• Improve customer service and drive store sales to meet goals.
• Maintain store appearance and product presentation to company standards.

Skills

Communication

Leadership

Detail orientation

Multi-tasking

Customer service

Education

High school graduation or equivalent

Tools

Point of Sale system

Job description

PRIMARY PURPOSE AND MISSION STATEMENT: ROC and its employees pledge to put customers first by:

• Greeting customers with a friendly smile.
• Providing quick, accurate, and courteous service.
• Supplying a variety of products that meet high quantity, quality, and freshness standards.
• Thanking customers for making us their hometown store.

POSITION SUMMARY: Primarily responsible for assisting the store manager with day-to-day store operations. Assists with sales, store appearance, customer service, inventory, and management of employees, within established guidelines. Leads and directs store employees and supervises their performance, especially I n the absence of the store manager. Takes initiative to improve customer service, drive store sales, and meet or exceed store goals/profitability. Maintains store appearance and product presentation to company standards. Emphasizes team efforts. Helps model and set the tone for interaction with the customers and employees. Understands how that influences the public perception of ROC.

Requirements

QUALIFICATIONS

Knowledge and Education

• High school graduation or equivalent, preferred.
• Knowledge of retail management and people management, a plus.
• Some knowledge of store operations, required – merchandising, inventory control, cash control.

Experience

• One year experience in retail management, C-store clerk, or store operations position.
• Experience and knowledge in the areas of management, financial reporting, customer service, inventory management, and other related operational areas.
• Demonstrated effective track record as store clerk.

Skills and Abilities

• Good verbal and written communication skills. Good people and customer interaction skills.
• Skills in areas of leadership, teaching, and motivating employees.
• Demonstrated attentiveness to details; mathematical analytical ability. Use of calculator.
• Good computer skills, e.g. point of sale system.
• Demonstrated ability to effectively solve problems – operational, customer, and employee.
• Ability to work independently in a high pressure and demanding environment.
• Ability to multi-task, i.e., pick-up where left off when interrupted.

ESSENTIAL PHYSICAL REQUIREMENTS:

Standing / walking – high level Environment – convenience store

Sitting – low level Travel – some local travel required for running business Lifting – up to 25 lbs. errands.