Deli Shift Lead

Raymer Oil- (Fast Phils, Run In, IGA, FairValue); North Wilkesboro (NC); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

401(k) contribution

401(k) company match

Paid Time Off

Medical Insurance

Dental Insurance

Vision Insurance

Short Term Disability

Life Insurance

Whole Life Coverage

Critical Illness Coverage

Hospital Indemnity Coverage

Job summary

ROC is seeking a Deli Shift Leader to oversee daily deli operations, schedule and train staff, and maintain menu and inventory according to company standards.

The role emphasizes strong customer interaction, attention to detail, and ability to work in a high-demand environment to uphold ROC’s commitment to excellent service.

Qualifications

• High school diploma preferred.
• ServSafe certification preferred or willingness to obtain.
• Knowledge of retail management and people management is a plus.
• Store operations knowledge including merchandising, inventory control, and food preparation.

Responsibilities

• Monitor daily deli department operations to ensure policies and guidelines are followed.
• Prepare weekly team schedules and train employees.
• Maintain deli appearance and product presentation to company standards.
• Manage food inventory and orders; keep menu as appropriate.
• Model positive customer and employee interactions to influence public perception of ROC.

Skills

Retail management

People management

Leadership

Customer service

Education

High school diploma

ServSafe certification

Job description

Description

PRIMARY PURPOSE AND MISSION STATEMENT: ROC and its employees pledge to put customers first by:

• Greeting customers with a friendly smile.
• Providing quick, accurate, and courteous service.
• Supplying a variety of products that meet high quantity, quality, and freshness standards.
• Thanking customers for making us their hometown store.

POSITION SUMMARY:

The Deli Shift Leader is primarily responsible for monitoring the daily operations of the deli department to ensure all company policies, standards and guidelines are followed. Prepares weekly team schedules and trains employees. Maintains store deli appearance and product presentation to company standards. Manage food inventory and order as needed and maintain menu as appropriate. Helps model and set the tone for interaction with the customers and employees. Understands how that influences the public perception of ROC.

Requirements

Knowledge and Education

• High school graduation or equivalent, preferred.
• ServSafe Certification, preferred, or willing to become certified.
• Knowledge of retail management and people management, a plus.
• Some knowledge of store operations, required – merchandising, inventory control, food preparation.

Experience

• One year experience in retail management, C-store clerk, restaurant or deli store position.
• Demonstrated team leadership or influence.

Skills and Abilities

• Good verbal and written communication skills. Good people and customer interaction skills.
• Skills in areas of leadership, teaching, and motivating employees.
• Demonstrated attentiveness to details; mathematical analytical ability. Use of calculator.
• Good computer skills, e.g. point of sale system.
• Demonstrated ability to effectively solve problems – operational, customer, and employee.
• Ability to work independently in a high pressure and demanding environment.
• Ability to multi-task, i.e., pick-up where left off when interrupted.

ESSENTIAL PHYSICAL REQUIREMENTS:

• Standing / walking – high level
• Environment – convenience store
• Sitting – low level
• Lifting – up to 25 lbs.
• Visual concentration – high level

SCHEDULE:

40 Hours per week

BENEFITS:

• 401(k) contribution
• 401(k) company match
• Paid Time Off
• Medical Insurance
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Short Term Disability
• Life Insurance
• Whole Life Coverage
• Critical Illness Coverage
• Hospital Indemnity Coverage