Deckhand — On-Water Guest Experience & Safety

Hornblower Corp; Philadelphia (Philadelphia County); On-site; USD 21,000 - 28,000; Full time

Job summary

Hornblower Corp's City Experiences team is seeking a Deckhand to help maintain the vessel, support safe operations, assist with docking, and ensure guests have a memorable journey.

Shifts include nights, weekends, and holidays; the role emphasizes hospitality, safety, teamwork, and working outdoors. This is an on-water position with opportunities to grow with a premier waterfront operation.

Qualifications

• High School Diploma, GED, or equivalent preferred.
• Must be at least 18 years of age.
• Strong customer service and communication skills.
• Energetic, dependable, and team-focused attitude.
• Ability to work outdoors and perform physically demanding tasks.
• Ability to stand for extended periods and lift up to 50 pounds.
• Ability to throw mooring lines from ship to pier.
• Normal color vision required for navigational and safety displays.
• Flexibility to work nights, weekends, holidays, and extended shifts.
• TWIC certification may be required.

Responsibilities

• Provide exceptional hospitality to guests and coworkers.
• Assist with docking, undocking, and handling mooring lines.
• Monitor passenger areas and support safe vessel operations.
• Participate in safety drills and follow vessel safety procedures.
• Maintain clean, safe, and guest-ready decks, common areas, and restrooms.
• Assist with vessel maintenance, equipment checks, and general operational tasks.
• Load and unload supplies and remove trash and debris.
• Support the Captain and crew with daily vessel operations.

Skills

Customer service

Communication

Teamwork

Physically fit

TWIC certification

Education

High school diploma or equivalent

Job description

Hornblower Corp's City Experiences team is seeking a Deckhand to help maintain the vessel, support safe operations, assist with docking, and ensure guests have a memorable journey.

Shifts include nights, weekends, and holidays; the role emphasizes hospitality, safety, teamwork, and working outdoors. This is an on-water position with opportunities to grow with a premier waterfront operation.