Guest Experience Deckhand - Waterfront Vessel

Hornblower Group; Hingham (MA); On-site; USD 21,000 - 30,000; Full time

Job summary

Hornblower Group's City Cruises in Hingham, MA seeks a Deckhand to maintain vessel appearance, ensure guest comfort, and assist with docking and undocking.

This hands-on role requires strong guest service, clear communication, and teamwork, with occasional nights, weekends and holidays. You will lift up to 50 pounds, follow safety procedures, and help keep all decks clean and safe for our guests.

Qualifications

• High School Diploma or GED or equivalent.
• Able to lift up to 50 pounds.
• Strong customer service, organization and interpersonal skills.
• Must be able to work nights, weekends and holidays.

Responsibilities

• Maintain appearance and cleanliness of the vessel.
• Ensure guest comfort and safety while underway.
• Assist with docking and undocking procedures.
• Provide exceptional hospitality to guests and coworkers.
• Follow safety procedures and participate in safety drills.

Skills

Customer service

Organization

Interpersonal skills

Microsoft Office

Education

High School Diploma

Tools

Microsoft Office

CPR/AED (preferred)

Job description

Hornblower Group's City Cruises in Hingham, MA seeks a Deckhand to maintain vessel appearance, ensure guest comfort, and assist with docking and undocking.

This hands-on role requires strong guest service, clear communication, and teamwork, with occasional nights, weekends and holidays. You will lift up to 50 pounds, follow safety procedures, and help keep all decks clean and safe for our guests.