Daylight Customer Success Manager — Revenue Growth

ApartmentIQ; United States; Remote; USD 80,000 - 100,000; Full time

Benefits offered by this job

Competitive Compensation Package

Flexible Vacation Policy

Medical, Dental, and Vision Insurance

401(k) Program

Job summary

A significant SaaS provider in the U.S. seeks a Customer Success Manager to enhance clients' use of its revenue management platform. This role offers the opportunity to manage customer relationships, drive adoption, and contribute significantly to revenue growth. Ideal candidates have extensive experience in customer success or account management, preferably within the multifamily sector. The company offers competitive compensation, flexible vacation, and comprehensive health benefits as part of its commitment to employee wellness.

Qualifications

• 5+ years of experience in Customer Success or Account Management.
• Experience in multifamily revenue management or pricing strategy is preferred.
• Strong organizational skills to manage multiple accounts.

Responsibilities

• Manage a portfolio of Daylight customers for adoption and renewals.
• Collaborate with Pricing Advisors to enhance customer satisfaction.
• Drive customer utilization and address issues with cross-functional teams.

Skills

Customer Success

Analytical skills

Communication skills

Problem solving

Education

Bachelor's degree

Tools

Salesforce

Google Suite

Job description

A significant SaaS provider in the U.S. seeks a Customer Success Manager to enhance clients' use of its revenue management platform. This role offers the opportunity to manage customer relationships, drive adoption, and contribute significantly to revenue growth. Ideal candidates have extensive experience in customer success or account management, preferably within the multifamily sector. The company offers competitive compensation, flexible vacation, and comprehensive health benefits as part of its commitment to employee wellness.