Dayforce HR Tech Analyst — Data, Debug & HRIS Support

Lincoln Property Company; Charlotte (NC); On-site; USD 65,000 - 85,000; Full time

Job summary

Lincoln Property Company is seeking an HR Technology Analyst to be the first point of contact for the HR Technology help desk in Charlotte, NC. You will troubleshoot Dayforce issues, audit updates before go-live, and maintain data accuracy through regular audits and form reviews.

You will also process new site adds as contracts are signed, generate HRIS reports and dashboards, and document processes for self-service functions. Strong Dayforce experience and Excel skills are required.

Qualifications

• Bachelor's degree in HR, Business, Information Systems, or related field.
• 1–3 years of experience in HRIS, HR operations, or HR technology.
• Experience with Dayforce or similar HRIS preferred.
• Strong analytical and troubleshooting skills.
• Proficiency with Microsoft Excel and large data sets.
• Excellent written and verbal communication.

Responsibilities

• Serve as the first point of contact for HR Technology help desk inquiries, triaging requests and escalating complex issues to the Manager, HR Technology.
• Troubleshoot day-to-day system errors, software bugs, and workflow issues within Dayforce, working toward timely resolution.
• Audit and test new Dayforce updates and releases prior to production push, documenting results and flagging issues for resolution.
• Maintain data accuracy across Dayforce through regular audits and by reviewing new form submissions for completeness and correctness.
• Process new site adds in Dayforce when new management contracts are signed, ensuring timely and accurate system setup.
• Prepare recurring and ad hoc HRIS reports, data extracts, and dashboards to support HR, Payroll, and business stakeholders.
• Maintain process documentation, job aids, and user guides for common Dayforce transactions and self-service functions.
• Support user access, security role, and workflow configuration tasks under the direction of the Manager, HR Technology.
• Partner with the Manager, HR Technology to identify recurring issues and recommend process improvements.
• Perform other duties and responsibilities as assigned.

Skills

HRIS experience

Help desk support

Dayforce experience

Excel proficiency

Data analysis

Education

Bachelor's degree in HR/Business/IS

Tools

Dayforce

Microsoft Excel

Job description

Lincoln Property Company is seeking an HR Technology Analyst to be the first point of contact for the HR Technology help desk in Charlotte, NC. You will troubleshoot Dayforce issues, audit updates before go-live, and maintain data accuracy through regular audits and form reviews.

You will also process new site adds as contracts are signed, generate HRIS reports and dashboards, and document processes for self-service functions. Strong Dayforce experience and Excel skills are required.