Data Systems Training & Support Tech II

Hawaii State Department of Education

Honolulu (HI)

On-site

USD 43,000 - 51,000

Full time

9 days ago

Application generator

A complete application in a minute — tailored resume and cover letter, ready to send.

Get past ATS filters

Job summary

Hawaii State Department of Education is seeking a Data Processing User Support Technician II, SR-15, to provide training and technical support for department computer applications and hardware. The role includes hands-on instruction, problem solving, and on-site configuration of systems and networks.

The position requires strong communication, the ability to deliver clear technical guidance, and experience with a variety of software tools to support financial and operational applications.

Qualifications

High school diploma with strong English grammar and usage.
Experience training users on software and information systems.
Proven ability to diagnose and resolve hardware/software issues.
Experience with office applications and basic data handling.

Responsibilities

Provide training and assistance to users on system equipment and applications.
Troubleshoot hardware and software problems and assist users in resolving issues.
Document problems and resolutions for future reference.
Create outlines and materials for group training sessions.
Install and configure system hardware and software at worksites.
Coordinate training center activities and manage equipment and supplies.

Skills

Training delivery

User support

Troubleshooting

Communication

Verbal skills

Education

High school diploma

Tools

Microsoft Office

Email/communication tools

VPN & network basics

Job description

The position requires strong communication, the ability to deliver clear technical guidance, and experience with a variety of software tools to support financial and operational applications.

Get your free, confidential resume review.

or drag and drop your file here.