Data Systems Trainer & Support Tech II

Hawaiʻi State Department of Education; Kapolei (HI); On-site; USD 43,000 - 51,000; Full time

Job summary

Hawaiʻi State Department of Education is seeking a Data Processing User Support Technician II, SR-15, to assist school staff with system equipment and software and to conduct hands-on training in department information systems.

The role includes configuring applications, network and VPN connections, and providing user support across Financial Management System, Local School Accounting, Time & Attendance, eSIS, Form 7, Casual Payroll; the position involves instruction and problem resolution.

Responsibilities

• Provides training and assistance to users on system equipment, procedures and computer application programs. Conducts hands‑on training in proprietary departmental information systems applications (e.g. Financial Management System, Local School Accounting, Time & Attendance, eSIS, Form 7, Casual Payroll).

Job description

Hawaiʻi State Department of Education is seeking a Data Processing User Support Technician II, SR-15, to assist school staff with system equipment and software and to conduct hands-on training in department information systems.

The role includes configuring applications, network and VPN connections, and providing user support across Financial Management System, Local School Accounting, Time & Attendance, eSIS, Form 7, Casual Payroll; the position involves instruction and problem resolution.