Data-Driven Process Design Consultant I

Bank of America Corporation; Tampa (FL); Presencial; USD 85 000 - 125 000; Tempo integral

Resumo da oferta

Bank of America in the United States is seeking a Process Design Consultant I to join Global Operations. You will help manage and improve the Single Process Inventory by blending portfolio management, process design and data analysis.

You will analyze data, build dashboards and executive-ready presentations, frame business questions, identify data sources, and collaborate with Process Owners to drive improvements and governance.

Qualificações

• 5+ years of relevant experience in process design or management, portfolio/program/project management, business or data analysis.
• Data literacy: define questions, locate data, evaluate quality, and draw evidence-based conclusions.
• Experience translating data insights into actionable process improvements.
• Proficient in Excel and skilled in PowerPoint and Word.
• Experience developing metrics, scorecards, dashboards or executive reporting.
• Highly organized with strong attention to detail and ability to manage multiple priorities.
• Strong written, verbal and visual communication for executive audiences.
• Ability to work in a high-pressure, fast-paced environment.
• Sound judgment with handling sensitive information and data quality controls.

Responsabilidades

• Analyze SPI, POP data to identify trends and improvement opportunities.
• Frame business questions, source data, assess quality, and apply fit-for-purpose analytical tools.
• Provide executive-ready analyses, dashboards and recommendations under tight deadlines.
• Govern SPI changes and deliverables in partnership with Process Engineers.
• Support process maturity assessments and targeted redesign efforts.
• Administer PPM portfolio routines: intake, prioritization, status reporting.
• Deliver Process Management education for owners and delegates.
• Maintain POP/SPI data with consistent standards and controls.
• Facilitate cross-functional sessions and communicate progress to senior leaders.
• Apply feedback and AI responsibly to improve processes.

Conhecimentos

Data Analysis

Process Mapping

Project Management

Data Visualization

Process Design

Data Literacy

Communication

Strategic Thinking

Business Process Analysis

Attention to Detail

Ferramentas

Power BI

Tableau

Alteryx

Excel

Cognos

Word

Descrição da oferta de emprego

Bank of America in the United States is seeking a Process Design Consultant I to join Global Operations. You will help manage and improve the Single Process Inventory by blending portfolio management, process design and data analysis.

You will analyze data, build dashboards and executive-ready presentations, frame business questions, identify data sources, and collaborate with Process Owners to drive improvements and governance.