Process Design & Improvement Consultant I

Bank of America Corporation; Addison (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

Bank of America Corporation is seeking a results-driven professional to lead process improvement initiatives within an operational excellence framework. You will analyze current processes, document business case opportunities, and drive transformation programs that target cost, quality, and risk reduction.

Responsibilities include partnering with business leaders and IT teams, developing clear project plans, and applying Design Thinking, Six Sigma, and Agile SDLC principles to deliver measurable

Qualifications

• 5+ years in Industrial Engineering, business process design, operations modeling, or related fields.
• Excellent written and verbal communications.
• Ability to obtain working knowledge of target state technologies.
• Consulting/advisory experience is a plus.
• Experience applying IE fundamentals in financial services is an advantage.
• Strong analytical and data interpretation skills.
• Logical, systematic approach to solving unstructured problems.
• Facilitation and meeting management skills.

Responsibilities

• Create clear, coherent and rigorous approach to lead teams from problem identification to solution design using Design Thinking, BPM, Six Sigma.
• Provide solutions to complex business and operational problems requiring deep understanding of levers.
• Interact with senior leaders, Product Managers and Business Architects to influence design.
• Communicate and negotiate objectives across levels.
• Facilitate workshops with PM/PO and extended teams.
• Use process engineering, design thinking, agile approaches to enable PMs/owners to produce recommended solutions and target state depictions.
• Structure innovative methods to brainstorm ideas and design solutions.
• Excellent project management skills and ability to prioritize and meet deadlines.
• Apply business judgment to drive optimal outcomes.

Skills

Industrial Engineering

Business Process Design

Operations Modeling

Business Analysis

Communications

Facilitation

Stakeholder Management

Agile / Lean

Data Analysis

Job description

Bank of America Corporation is seeking a results-driven professional to lead process improvement initiatives within an operational excellence framework. You will analyze current processes, document business case opportunities, and drive transformation programs that target cost, quality, and risk reduction.

Responsibilities include partnering with business leaders and IT teams, developing clear project plans, and applying Design Thinking, Six Sigma, and Agile SDLC principles to deliver measurable