Process Design Consultant I — Drive Operational Impact

Bank of America Corporation; Town of Newark (WI); On-site; USD 90,000 - 130,000; Full time

Job summary

Bank of America Corporation in the United States is seeking a results-driven professional to analyze processes, document business opportunities, and implement transformation initiatives within Operational Excellence. You will support change initiatives, partner with leaders, and drive solutions within budget and schedule, contributing to cost efficiencies, quality, and risk mitigation.

This role emphasizes collaboration across business and technology teams and requires strong analytical and

Qualifications

• 5+ years in industrial engineering, process design, or operations analysis.
• Strong communication with stakeholders.
• Ability to analyze data and apply IE fundamentals.
• Experience in Financial Services is a plus.

Responsibilities

• Create clear, coherent approach to lead teams from problem identification to solution design.
• Provide solutions to complex business problems requiring deep operational understanding.
• Interact with senior leaders, Product Managers and Business Architects to influence design.
• Communicate and negotiate objectives across org levels to align design goals.
• Facilitate workshops with PM/PO and extended teams.
• Apply process engineering, design thinking, and agile methods to enable product teams.
• Structure innovative approaches to brainstorm and design solutions.
• Prioritize work and manage project timelines to meet deadlines.
• Apply strong business judgment to drive optimal outcomes.

Skills

Process Mapping

Project Management

Data Visualization

Data Collection

Analytical Thinking

Communication Skills

Stakeholder Engagement

Job description

Bank of America Corporation in the United States is seeking a results-driven professional to analyze processes, document business opportunities, and implement transformation initiatives within Operational Excellence. You will support change initiatives, partner with leaders, and drive solutions within budget and schedule, contributing to cost efficiencies, quality, and risk mitigation.

This role emphasizes collaboration across business and technology teams and requires strong analytical and