Data Center TPM: Training and Process Excellence

CoreSite; Somerville (MA); Hybrid; USD 90,000 - 100,000; Full time

Benefits offered by this job

Medical coverage day one

401(k) with company match

Employee stock purchase plan (ESPP)

Paid time off and holidays

Wellness and education stipends

Job summary

CoreSite is seeking a Regional Technical Program Manager to drive field operations performance across our data center services. You will design training, lead change management, and push process improvements with Lean Six Sigma methods, working with Engineering, Procurement and IT teams.

Hybrid role with on-site presence up to 2 days per week and travel up to 50%. You will create dashboards, deliver executive-level presentations, and manage budgets and vendor relationships in a fast-paced

Qualifications

• 8+ years of experience in data center operations and project/program management.
• Bachelor’s degree from an accredited college or university
• Knowledge of the data center, internet and telecommunications industries
• Experience with field operations enablement/productivity software applications

Responsibilities

• Provide analytics and recommendations on placement of new field operations personnel.
• Drive definition, development and implementation of service delivery, maintenance, quality control, and safety processes.
• Provide user support and training for field operations tools and processes.
• Lead change management activities for field operations initiatives.
• Troubleshoot and resolve process and system issues.
• Develop and deliver executive-level presentations and dashboards.

Skills

Hybrid work

Stakeholder mgmt

Communication

Cross-functional

Presentation skills

Lean Six Sigma

Budgeting

Education

Bachelors degree

Job description

CoreSite is seeking a Regional Technical Program Manager to drive field operations performance across our data center services. You will design training, lead change management, and push process improvements with Lean Six Sigma methods, working with Engineering, Procurement and IT teams.

Hybrid role with on-site presence up to 2 days per week and travel up to 50%. You will create dashboards, deliver executive-level presentations, and manage budgets and vendor relationships in a fast-paced