Data Center Technician — On-Call Hardware & Network Support

Amazon; Etna Township (OH); On-site; USD 43,000 - 74,000; Full time

Job summary

Amazon Web Services (AWS) is seeking a Data Center Technician to maintain and troubleshoot data center hardware and networks, ensuring uptime for our global cloud infrastructure. You will work across servers, storage, power, and cooling components in a fast-paced environment.

Responsibilities include server rack installations, hardware repair, diagnosing network issues, and participating in on-call rotations and maintenance windows.

Qualifications

• Experience in computer networking.
• Experience with computer hardware troubleshooting and repair.
• Ability to work in cramped spaces and elevated locations.
• Experience with ticketing systems.
• Experience with cabling infrastructure and data center environments.

Responsibilities

• Install server racks and perform hardware break-fix.
• Troubleshoot network issues and respond to incidents.
• Serve as primary contact for internal and external stakeholders.
• Participate in on-call duties and maintenance windows.
• Contribute to documentation and process improvements.

Skills

Networking experience

Hardware troubleshooting

Customer interaction

Ticketing system

Cable management

Data center experience

Job description

Amazon Web Services (AWS) is seeking a Data Center Technician to maintain and troubleshoot data center hardware and networks, ensuring uptime for our global cloud infrastructure. You will work across servers, storage, power, and cooling components in a fast-paced environment.

Responsibilities include server rack installations, hardware repair, diagnosing network issues, and participating in on-call rotations and maintenance windows.