On-Call Cloud Data Center Technician — Hardware & Network

Amazon Web Services (AWS); Virginia (MN); On-site; USD 41,000 - 74,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Employee assistance program

Job summary

Amazon Data Services, Inc. is seeking a Data Center Technician to maintain critical infrastructure across AWS data centers.

The role involves hardware diagnostics, server rack installations, and network troubleshooting to ensure high-availability cloud services for customers. The successful candidate will participate in on-call rotations, collaborate with engineers and vendors, and help drive process improvements while adhering to safety and security standards in a fast-paced industrial

Qualifications

• Experience in computer networking.
• Experience with computer hardware troubleshooting and repair.

Responsibilities

• Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, responding to operational incidents that impact service availability, and carrying out routine network, server hardware, and operating system repairs to contribute to the overall availability of AWS services.
• Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors
• Performing on-call duties and participating in scheduled maintenance and change management activities
• Contributing to documentation and process improvement initiatives based on your analysis of operational issues
• Helping to interview, train and onboard new team members

Skills

Experience in computer networking

Hardware troubleshooting

Job description

Amazon Data Services, Inc. is seeking a Data Center Technician to maintain critical infrastructure across AWS data centers.

The role involves hardware diagnostics, server rack installations, and network troubleshooting to ensure high-availability cloud services for customers. The successful candidate will participate in on-call rotations, collaborate with engineers and vendors, and help drive process improvements while adhering to safety and security standards in a fast-paced industrial