Data Center Technician III - 24/7 Ops & Travel Ready

Amazon Web Services (AWS); Leesburg (VA); On-site; USD 39,000 - 68,000; Full time

Benefits offered by this job

Relocation stipend

Travel opportunities

Job summary

Amazon Data Services, Inc. is seeking a Data Center Technician to install and maintain server hardware, troubleshoot network issues, and respond to incidents across global data centers.

The role requires driving between sites, working 24/7 shifts, and collaborating with software, hardware, and security teams. The position involves on-call rotations, travel within the regional area, and providing documentation to improve operational efficiency.

Qualifications

• 2+ years of computer hardware troubleshooting and repair experience.
• 1+ years of computer networking experience.
• High school or equivalent diploma.

Responsibilities

• Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, and responding to operational incidents that impact service availability, escalating to senior technicians and management as needed/required.
• Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors.
• Performing on-call duties and participating in scheduled maintenance and change management activities.
• Contributing to documentation and process improvement initiatives based on your analysis of operational issues.
• Helping to train and onboard new team members.

Skills

Hardware troubleshooting

Networking

Education

High school diploma or equivalent

Job description

Amazon Data Services, Inc. is seeking a Data Center Technician to install and maintain server hardware, troubleshoot network issues, and respond to incidents across global data centers.

The role requires driving between sites, working 24/7 shifts, and collaborating with software, hardware, and security teams. The position involves on-call rotations, travel within the regional area, and providing documentation to improve operational efficiency.