Data Center Technician — 24/7 Shift Operations

Amazon; Sterling (VA); Presencial; USD 39.000 - 68.000; Jornada completa

Descripción de la vacante

Amazon Data Services, Inc. is seeking a Data Center Technician to install, diagnose, and repair data center hardware, manage network issues, and keep 24/7 operations running smoothly.

You will travel between regional sites, support on-call rotations, document incidents, and train teammates, contributing to a safe and reliable cloud infrastructure.

This role requires lifting, shift work, and willingness to work at multiple facilities across the region to ensure continuous service availability.

Formación

• 1+ years of computer hardware troubleshooting and repair experience.
• 1+ years of computer networking experience.
• Flexible schedule including weekends, nights, and holidays.

Responsabilidades

• Performing server rack installations, hardware break-fix on components, troubleshooting network issues, and responding to incidents.
• Serve as primary contact point for internal/external stakeholders (engineers, vendors, contractors).
• On-call duties and participation in scheduled maintenance and change management activities.
• Contributing to documentation and process improvements based on issue analysis.
• Training and onboarding new team members.

Conocimientos

Hardware troubleshooting

Networking experience

PCIe knowledge

Ticketing systems

Educación

High school diploma

Herramientas

Ticketing system

Descripción del empleo

Amazon Data Services, Inc. is seeking a Data Center Technician to install, diagnose, and repair data center hardware, manage network issues, and keep 24/7 operations running smoothly.

You will travel between regional sites, support on-call rotations, document incidents, and train teammates, contributing to a safe and reliable cloud infrastructure.

This role requires lifting, shift work, and willingness to work at multiple facilities across the region to ensure continuous service availability.