Data Center Technician II — Night Shift

Csquare; Sterling (VA); On-site; USD 72,000 - 90,000; Full time

Job summary

Csquare is seeking an Operations Technician 2 for graveyard shift to provide 24x7 data center support in Sterling, VA. You will install, troubleshoot, monitor, and document activities for internal and external customers.

The role requires 2+ years in IT operations, strong troubleshooting across OSI layers, and experience with copper/fiber cabling. On-site work with potential on-call and overtime; security clearance may be required.

Qualifications

• 2+ years of operational and technical experience in an IT environment.
• IT Certification and/or familiarity with BICSI is desired.
• 2–3 years’ experience with installation, testing and termination of copper, fiber (multi & single mode) and coaxial cable.
• Working knowledge of OSI layers, TCP/IP, DNS.
• Strong troubleshooting across Layer 1-3 (physical, data link & network).
• Understanding of TIA/EIA-568 and IEEE 802.3 Ethernet fundamentals.
• Unix/Windows OS navigation and basic commands.
• Security clearance via Government or other agency background check may be required.
• Excellent communication and organizational skills; strong team player.

Responsibilities

• Work directly with colocation customers to isolate and troubleshoot issues as necessary.
• Install and troubleshoot copper and fiber cross connects and run bundles of cables throughout the data center.
• Perform Layer 1 cable testing and termination with various connectors (LC/SC, RJ45).
• Document all work in ticket system for customer requests and installations.
• Manage incoming/outgoing customer tape backups, rotations and offsite transfers.
• Monitor all critical systems using Building Monitoring System and support Facilities Team.
• Follow global policies and escalate events promptly.
• Handle installation/de-installation projects including racking, cabling and labeling.
• Move and work with ladders and hand tools as required.
• Shifts vary (nights, weekends, holidays); on-call and overtime may be necessary.

Skills

Team Player

Customer Support

Troubleshooting

Data Center

Education

College degree preferred

Job description

Csquare is seeking an Operations Technician 2 for graveyard shift to provide 24x7 data center support in Sterling, VA. You will install, troubleshoot, monitor, and document activities for internal and external customers.

The role requires 2+ years in IT operations, strong troubleshooting across OSI layers, and experience with copper/fiber cabling. On-site work with potential on-call and overtime; security clearance may be required.