Data Center Facilities Technician II – On-Call Critical Ops

Csquare; Elk Grove Village (IL); On-site; USD 55,000 - 70,000; Full time

Job summary

Csquare is seeking an Operations Technician 2 (F) in Elk Grove Village, IL, to support critical data center infrastructure. You will monitor, troubleshoot, and maintain electrical and mechanical systems in a 24/7 environment, with on-call duties and shift work including evenings and weekends.

The role requires a high school diploma, relevant technical certifications, and experience in mission-critical facilities.

Qualifications

• High School Diploma or equivalent required.
• Technical certification(s) in critical facilities or data center field preferred.
• 2-years of mission critical facilities operations experience preferred.
• On-call emergency response required; shift, evening, weekend, and overtime may be necessary.
• Operational experience with data center critical infrastructure equipment (switchgear, generators, UPS, PDU, chillers, RTU, CRAH/CRAC, chilled water).
• Ability to pass security clearance/background check may be required.

Responsibilities

• Support maintenance and repair of mechanical and electrical infrastructure per manufacturers’ recommendations and corporate specs.
• Identify and troubleshoot root causes of problems.
• Perform building rounds to ensure site integrity.
• Assist and verify customer installation activities.
• Work with contractors and service providers in the data center as needed.
• Monitor building management systems and other tools to meet SLAs.
• Provide on-call support and emergency response as required.
• Participate in project teams and complete assigned tasks.

Skills

Organizational skills

Communication skills

Independent worker

Vendor coordination

Education

High School Diploma or equivalent

Technical certifications in critical facilities

Tools

Office productivity

Ticketing system

CAD

Job description

Csquare is seeking an Operations Technician 2 (F) in Elk Grove Village, IL, to support critical data center infrastructure. You will monitor, troubleshoot, and maintain electrical and mechanical systems in a 24/7 environment, with on-call duties and shift work including evenings and weekends.

The role requires a high school diploma, relevant technical certifications, and experience in mission-critical facilities.