Data Center Operations Technician II (Night Shift)

TierPoint, LLC.; Fort Worth (TX); On-site; USD 29,000 - 43,000; Full time

Job summary

TierPoint, LLC. in Fort Worth, TX is seeking an Operations Technician II to install, configure, and maintain servers, storage, and network equipment in a high-availability data center.

You will monitor power, cooling, and alarms, while providing remote hands support and incident response in a 24/7 environment. The role emphasizes customer interaction, attention to detail, and reliable performance in a fast-paced facility.

Qualifications

• Knowledge of basic networking and server technologies.
• Must be able to work around critical facility equipment to take readings.
• Previous customer interaction experience.
• Must have the ability to distinguish low impact from high impact problems with little direction.
• Able to understand complex solutions and relay effectively to customers.
• Proficiency in using MS Office Suite and Windows-based computer applications.

Responsibilities

• Install, configure, and maintain servers, storage devices, and network equipment.
• Perform hardware troubleshooting, diagnostics, and component replacements.
• Assist with rack/stack operations, cable management, and asset tracking with internal and/or external customers.
• Provide remote hands support for customer advanced issues/concerns.
• Assist Lead Operations Technician and/or Data Center Manager with other facility related tasks.

Skills

Basic networking

Server technologies

Customer interaction

MS Office

Windows applications

Job description

TierPoint, LLC. in Fort Worth, TX is seeking an Operations Technician II to install, configure, and maintain servers, storage, and network equipment in a high-availability data center.

You will monitor power, cooling, and alarms, while providing remote hands support and incident response in a 24/7 environment. The role emphasizes customer interaction, attention to detail, and reliable performance in a fast-paced facility.