Mission-Critical Data Center Technician II

Csquare; Santa Clara (CA); On-site; USD 60,000 - 85,000; Full time

Job summary

Csquare is seeking a Facilities Technician 2 to support monitoring, troubleshooting and maintenance of critical data center infrastructure in a 24/7 environment. The role requires on-call rotation for emergencies, with shift, evening, and weekend work expected.

Responsibilities include electrical and mechanical maintenance, vendor coordination, and ensuring SLAs through monitoring and building rounds. High school diploma and relevant certifications preferred.

Qualifications

• High School Diploma or equivalent required.
• Technical certifications in critical facilities or data center field preferred.
• 2 years of mission critical facilities operations experience preferred.
• As a member of on-call rotation, provide emergency response as needed.
• Operational experience with data center critical infrastructure equipment (switchgear, generators, UPS, PDU, Chillers, RTU, CRAH/CRAC, Chilled Water systems).

Responsibilities

• Support the maintenance and repair of mechanical and electrical infrastructure per manufacturers’ recommendations and corporate specifications.
• Identify and troubleshoot the root cause of problems.
• Perform building rounds to ensure the integrity of the site.
• Assist and verify customer installation activities.
• Coordinate with contractors and service providers in the data center.
• Monitor building management systems to ensure efficiency and SLA compliance.
• Provide on-call support and emergency response as required.
• Adhere to method of procedures (MOPs).
• Demonstrate ability to lift hardware up to 50+ pounds.

Skills

Troubleshooting

Customer Support

Communication

Detail Oriented

Team Player

Education

High School Diploma or equivalent

Technical certification in critical facilities or data center field

2 years of mission critical facilities operations experience

Tools

Office productivity software

Ticketing system

CAD

Job description

Csquare is seeking a Facilities Technician 2 to support monitoring, troubleshooting and maintenance of critical data center infrastructure in a 24/7 environment. The role requires on-call rotation for emergencies, with shift, evening, and weekend work expected.

Responsibilities include electrical and mechanical maintenance, vendor coordination, and ensuring SLAs through monitoring and building rounds. High school diploma and relevant certifications preferred.