Data Center Technician, Cloud Infrastructure (On-Call)

Amazon Web Services (AWS); Goodyear (AZ); On-site; USD 55,000 - 75,000; Full time

Job summary

Amazon Web Services (AWS) is seeking a Data Center Technician to maintain and repair hardware, diagnose network issues, and participate in on-call rotations across global data centers. You will work in a collaborative environment with engineers, vendors, and contractors to ensure high availability and safety while supporting 24/7 operations.

The role involves travel between data center locations, physical work in industrial environments, and potential relocation for training or site deployment.

Qualifications

• Ability to travel to or between data center locations as needed.
• Willingness to work at alternate sites during training or until assigned facility is operational.
• Ability to travel 50+ miles to active data center sites.
• Physically capable of lifting and moving up to 40 pounds.

Responsibilities

• Perform server rack installations and hardware break-fix across components.
• Troubleshoot network issues and respond to incidents impacting service.
• Serve as primary contact for internal and external stakeholders.
• Participate in on-call duties and maintenance/change management.
• Contribute to documentation and process improvements.
• Assist in interviewing, training, and onboarding new team members.

Skills

Travel readiness

On-call readiness

Problem solving

Team collaboration

Documentation

Physical stamina

Job description

Amazon Web Services (AWS) is seeking a Data Center Technician to maintain and repair hardware, diagnose network issues, and participate in on-call rotations across global data centers. You will work in a collaborative environment with engineers, vendors, and contractors to ensure high availability and safety while supporting 24/7 operations.

The role involves travel between data center locations, physical work in industrial environments, and potential relocation for training or site deployment.