Cloud Data Center Technician: 24/7 On-Call & Repair

Amazon Web Services (AWS); Avondale (AZ); On-site; USD 43,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Paid time off

RSUs

401(k) matching

Job summary

Amazon Data Services, Inc. is seeking a Data Center Technician to maintain and repair hardware, networks, and servers across AWS data centers in the US. You will participate in on-call rotations and 24/7 operations to ensure continuous service availability for customers.

The role requires travel between data centers, flexibility with shifts including nights and weekends, and collaboration with cross-functional teams to uphold safety, security, and operational standards.

Qualifications

• 2+ years of computer/server hardware troubleshooting experience
• 2+ years of computer layer 1/2 networking experience
• Work flexible schedule including weekends, nights, and holidays
• Ability to travel between data center locations as needed
• Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational

Responsibilities

• Perform server rack installations and hardware break-fix on various components
• Troubleshoot network issues and respond to operational incidents
• Carry out routine network, server hardware, and OS repairs to ensure service availability
• Serve as primary contact with engineers, vendors, and contractors
• Participate in on-call duties and maintenance/change-management activities
• Assist in interviewing, training and onboarding new team members

Skills

Hardware troubleshooting

Networking (L1/L2)

Flexible schedule

Travel readiness

Education

Bachelor's degree in IT/related field

Job description

Amazon Data Services, Inc. is seeking a Data Center Technician to maintain and repair hardware, networks, and servers across AWS data centers in the US. You will participate in on-call rotations and 24/7 operations to ensure continuous service availability for customers.

The role requires travel between data centers, flexibility with shifts including nights and weekends, and collaboration with cross-functional teams to uphold safety, security, and operational standards.