Data Center Technician - AWS Infra Ops

Amazon; Frederick (MD); On-site; USD 37,195 - 66,124; Full time

Job summary

Amazon Data Services, Inc. is seeking Data Center Technicians to support our customers across multiple locations.

This role involves installing server racks, performing hardware break-fix, troubleshooting networking issues, and responding to operational incidents to maintain high availability. Candidates should have 2+ years hardware troubleshooting, 1+ year networking experience, and a high school diploma.

Qualifications

• 2+ years of computer hardware troubleshooting and repair experience.
• 1+ year of computer networking experience.
• High school or equivalent diploma.

Responsibilities

• Install server racks and perform hardware break‑fix on components.
• Troubleshoot network issues and coordinate with engineers during incidents.
• Serve as primary contact for internal and external stakeholders.
• Participate in on‑call duties and scheduled maintenance.
• Contribute to documentation and process improvements.

Skills

Hardware troubleshooting

Networking experience

Education

High school diploma

Job description

Amazon Data Services, Inc. is seeking Data Center Technicians to support our customers across multiple locations.

This role involves installing server racks, performing hardware break-fix, troubleshooting networking issues, and responding to operational incidents to maintain high availability. Candidates should have 2+ years hardware troubleshooting, 1+ year networking experience, and a high school diploma.