Data Center Technician, AWS Infra (24/7 On-Call)

Amazon Web Services (AWS); Fredericksburg (VA); On-site; USD 41,000 - 74,000; Full time

Job summary

Amazon Data Services, Inc. is seeking a Data Center Technician to maintain AWS global infrastructure and ensure data centers operate without interruption.

The role covers server rack installations, hardware repair, and network diagnostics to support millions of customers. You will join a diverse team, participate in on-call rotations, contribute to documentation, and help onboard new colleagues, with required travel to multiple data center sites and physical requirements such as lifting up to 40

Qualifications

• Experience in computer networking.
• Experience with computer hardware troubleshooting and repair.
• Can lift and rack equipment up to 40 pounds.

Responsibilities

• Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, responding to operational incidents that impact service availability, and carrying out routine network, server hardware, and operating system repairs to contribute to the overall availability of AWS services
• Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors
• Performing on-call duties and participating in scheduled maintenance and change management activities
• Contributing to documentation and process improvement initiatives based on your analysis of operational issues
• Helping to interview, train and onboard new team members

Skills

Experience in computer networking

Hardware troubleshooting

Lifting 40 pounds

Job description

Amazon Data Services, Inc. is seeking a Data Center Technician to maintain AWS global infrastructure and ensure data centers operate without interruption.

The role covers server rack installations, hardware repair, and network diagnostics to support millions of customers. You will join a diverse team, participate in on-call rotations, contribute to documentation, and help onboard new colleagues, with required travel to multiple data center sites and physical requirements such as lifting up to 40