Data Center Technician — AWS Infrastructure & On‑Call Ops

Amazon Web Services (AWS); Sterling (VA); On-site; USD 41,000 - 74,000; Full time

Benefits offered by this job

Relocation stipend

Job summary

Amazon Data Services, Inc. is seeking a Data Center Technician to support AWS global infrastructure across data centers.

You will perform hardware and network diagnostics, then execute physical repairs to ensure continuous service availability for millions of customers. The role involves collaborating with software, hardware, and network engineers, supply chain specialists, and security teams to drive safety and efficiency.

Qualifications

• 1+ years of computer networking experience.
• 1+ years of Linux operating systems experience.
• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• Experience with computer hardware troubleshooting and repair.

Responsibilities

• Performing server rack installations, hardware break‑fix on various components, troubleshooting network issues, responding to operational incidents that impact service availability, and carrying out routine network, server hardware, and operating system repairs to contribute to the overall availability of AWS services
• Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors
• Performing on‑call duties and participating in scheduled maintenance and change management activities
• Contributing to documentation and process improvement initiatives based on your analysis of operational issues
• Helping to interview, train and onboard new team members

Skills

1+ years networking experience

1+ years Linux experience

Experience with hardware diagnostics

Education

Bachelor’s degree in IT/CS/related field

Job description

Amazon Data Services, Inc. is seeking a Data Center Technician to support AWS global infrastructure across data centers.

You will perform hardware and network diagnostics, then execute physical repairs to ensure continuous service availability for millions of customers. The role involves collaborating with software, hardware, and network engineers, supply chain specialists, and security teams to drive safety and efficiency.