Data Center Technician — 24/7 Ops & Travel

Amazon Inc.; Sparks (NV); On-site; USD 39,000 - 68,000; Full time

Benefits offered by this job

401(k) matching

Job summary

Amazon is seeking a Data Center Technician to support and maintain hardware in our NV data centers in Sparks. The role involves server rack installations, hardware troubleshooting, and rapid response to incidents in a 24/7 environment.

You will collaborate with engineers, network teams, and vendors, travel between sites as required, and assist in documentation and training. A flexible schedule, physical readiness for lifting, and a valid driver's license are essential.

Qualifications

• 1+ years of computer/server hardware troubleshooting or related IT experience.
• Ability to work flexible schedules including weekends, nights, and holidays.
• Willingness to travel between data center locations as needed.

Responsibilities

• Perform server rack installations and hardware break-fix on components.
• Troubleshoot network issues and respond to operational incidents.
• Serve as primary contact with internal/external stakeholders and participate in on-call duties.
• Contribute to documentation and process improvements based on incident analysis.
• Help train and onboard new team members.

Skills

Server hardware

Flexible schedule

Travel readiness

Documentation

Education

High school diploma

Associate's degree

Job description

Amazon is seeking a Data Center Technician to support and maintain hardware in our NV data centers in Sparks. The role involves server rack installations, hardware troubleshooting, and rapid response to incidents in a 24/7 environment.

You will collaborate with engineers, network teams, and vendors, travel between sites as required, and assist in documentation and training. A flexible schedule, physical readiness for lifting, and a valid driver's license are essential.